Return Policy
RaveAid Return Policy
RaveAid offers a 60-day money-back guarantee for eligible purchases. To request a refund, follow the steps below.
- Email info@raveaid.com with your order information. Customer support will provide the return address and a return confirmation number.
- Return the bottle or bottles included in your refund request, the RaveAid invoice, and the confirmation number provided by customer support.
- You are responsible for return postage. We recommend using a tracked shipping method. RaveAid must receive the returned bottle or bottles within 60 days of the original purchase date.
- Eligible refunds cover the order amount, excluding original and return shipping costs, when all bottles included in the refund request are returned.
- Empty bottles are eligible only after enough time has passed for one customer to have used the product as directed.
Returns that do not meet these requirements may be ineligible for a refund. After your return arrives, allow time for inspection, processing, and your bank or card issuer to post the refund.
Questions? Contact info@raveaid.com before sending a return.
